Art. 1 – General provisions

By accessing and browsing the pages of the worldwidefood.it site, the user accepts the terms and conditions indicated below.

General Terms and Conditions of Sale contained on this page apply to the sale of products, with exclusive reference to purchases made on the site in accordance with the provisions of Parte III, Titolo III, Capo I, Codice del Consumo (D.lgs. n. 206/05 amended by dal D.lgs. n. 21/14 e D.lgs. 70/03) by:

Worldwide Food SRLS
Via Gregorio Antonucci 51
00125 Roma (Italia)
info@worldwidefood.it

hereinafter referred to simply as “Wordlwide Food”. The user is required, before accessing the products provided by the site, to read the General Terms and Conditions of Sale on this page which are generally and unequivocally accepted at the time of purchase.

Art. 2 – Object

General Terms and Conditions of Sale govern the offer, forwarding and acceptance of purchase orders for products on worldwidefood.it and do not, however, govern the provision of services or the sale of products by parties other than the seller who are present on the same. site through links, banners or other hyperlinks.
Before placing orders and purchasing products and services from different subjects, we suggest that you check their conditions of sale.

Art. 3 – Enter into a contract

To enter into the purchase contract, it will be necessary to fill in the form in electronic format and send it following the relative instructions.

It contains the reference to the General Terms and Conditions of Sale, the images of each product and its price, the means of payment that can be used, the delivery methods of the products purchased and the relative shipping and delivery costs.

Before enter into the contract, you will be asked to confirm that you have read the General Terms and Conditions of Sale including the Information on the Processing of Personal Data.

The contract is considered concluded when the seller receives the form filled in by the user confirming the order together with the payment and, after verifying the correctness of the data contained therein, sends the requested goods.

Art. 4 – Registered users

In completing the registration procedures, the user undertakes to follow the instructions on the site and to provide their personal data correctly and truthfully.

Once registered, the user will receive a confirmation email to the email address provided by him. The confirmation will in any case exempt Worldwide Food from any responsibility for the data provided by the user. The user undertakes to promptly inform Worldwide Food of any changes to their data at any time communicated.

If the user then communicates inaccurate or incomplete data, even if there is a dispute by the interested parties about the payments made, Worldwide Food will have the right not to activate or suspend the service until the related deficiencies are rectified.

The user undertakes to maintain the secrecy of his access data (username and password) and to keep them with due care and diligence and not to transfer them, even temporarily, to third parties.

Art. 5 – Availability of products

The availability of the products refers to the actual availability at the time the buyer places the order. However, this availability must be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other customers before the order is confirmed.

Even after sending the order confirmation e-mail, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically rectified with the elimination of the unavailable product and the buyer will be immediately informed by e-mail.

Art. 6 – Methods of payment and prices

All prices are expressed in Euros and including VAT. The price of the products is that indicated from time to time on the site, except where there is an obvious error.

In the event of an error, Worldwide Food will notify the buyer as soon as possible, allowing confirmation of the order at the right amount or cancellation.

Prices are subject to change at any time. The changes do not affect orders for which order confirmation has already been sent.

Once the desired products have been selected, they will be added to the cart. It will be sufficient to follow the purchase instructions, entering or verifying the information requested in each step of the process.

Payment can be made via:
– Paypal;
– Credit card.

Art. 7 – Delivery

Worldwide Food carries out shipments throughout the European Union.
Delivery is generally made within 3-8 working days, or, if no delivery date is specified, within the estimated deadline at the time of selecting the delivery method and, in any case, within the maximum term of thirty days from the date confirmation.

If delivery is not possible, the order will be sent to the warehouse. In this case, a notice will specify the place where the order is located and how to agree on a new delivery.

If you are unable to be present at the place of delivery at the agreed time, we ask you to contact us again to agree on a new delivery date.

If the delivery cannot take place for reasons not attributable to us after thirty days from the date on which the order is available for delivery, we will assume that we intend to terminate the contract.

As a result of the termination, the amounts will be returned, including delivery costs with the exclusion of any additional costs deriving from the choice of a delivery method other than the ordinary method offered without undue delay and, in any case, within 60 days from the date of delivery. termination of the contract. The transport resulting from the termination of the contract may have additional costs that will be borne by the buyer.

Shipping costs are charged to the buyer and are explicitly highlighted at the time the order is placed.

Art. 8 – Shipping

The purchased products will be shipped with the following company: Deutsche Post AG (DHL)

Art. 9 – Transfer of risk

The risks relating to the products will be borne by the buyer from the time of delivery. The ownership of the products is considered acquired as soon as the full payment of all amounts due in relation to them, including shipping costs, is received, or at the time of delivery, if this occurs at a later time.

Art. 10 – Withdrawal

The right of withdrawal is excluded, pursuant to art. 59 comma 1 lett. d) and e) of D.Lgs. 6 September 2005 (“Codice del Consumo”), relating to:

• assets that are likely to deteriorate or expire rapidly;
• sealed goods that are not suitable for return for hygienic reasons or related to health protection and have been opened after delivery.

With reference to the cases of exclusion of the right of withdrawal referred to above, the User is informed and accepts that the Products that “risk deteriorating or expire rapidly” include: perishable food products as defined by art. 62 DL. 1/2012, namely:

1. prepackaged agricultural, fish and food products that have an expiry date or a minimum shelf life of no more than sixty days;
2. bulk agricultural, fish and food products, including herbs and aromatic plants, even if placed in protective wrapping or refrigerated, not subjected to treatments aimed at prolonging their durability for a period exceeding sixty days;
3. meat products with the following physicochemical characteristics:
   aW greater than 0.95 and a pH greater than 5.2, or aW greater than 0.91, or a pH greater than or equal to 4.5;
4. all kinds of milk;
5. all those agricultural and food products whose characteristics and qualities are subject to alteration even as a result of inappropriate storage.

Art. 11 – Online dispute resolution

The Online Dispute Resolution (ODR) is a platform that allows consumers to resolve disputes related to online purchases, pursuant to art. 14 of the Consumer ODR Regulation.

Available here: http://ec.europa.eu/consumers/odr/

The seller is prepared and obliged to participate and find an out-of-court solution, before an arbitrary confrontation.

Art. 12 – Data processing

The buyer’s data are processed in accordance with the provisions of the legislation on the protection of personal data, as specified in the appropriate section containing the information pursuant to art. 13 EU Regulation 2016/679 (Privacy Policy).

The seller is prepared and obliged to participate and find an out-of-court solution, before an arbitrary confrontation.

Art. 13 – Applicable law and competent court

General Terms and Conditions of Sale are governed by Italian law and interpreted according to it, without prejudice to any other prevailing imperative rule of the buyer’s country of habitual residence. Consequently, the interpretation, execution and termination of the General Conditions of Sale are subject exclusively to Italian law.
Any disputes relating to and / or consequent to the same must be resolved exclusively by the Italian judicial authority. In particular, if the buyer is a Consumer, any disputes must be resolved by the court of the place of domicile or residence of the same according to the applicable law.

These conditions were drawn up on 04/06/2021.